FRENZ™ by Earable® Neuroscience

Welcome to FRENZ™ by Earable® Neuroscience! Thanks for joining our Affiliate Program.

These terms and conditions apply to individuals accessing or using the Program both as a merchant (“we” or “merchant”) and as an affiliate (“you” or “affiliate”) who refers customers to use a product or service from the merchant.

By participating in the Program, the Affiliate agrees to use the Program as specified in, and is bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety, you are not authorized to register as an Affiliate or participate in the Program in any manner.

1. Registration Approval

We reserve the right to approve or reject ANY Affiliate Program Registration at our sole discretion. You have no legal recourse against us for the rejection of your Affiliate Program Registration.

2. Affiliate Links and Coupons

Affiliate links are automatically generated, but you may also generate an affiliate link for a specific product or collection. If a customer clicks on someone else’s referral link and then later on yours, your link will count.

Affiliates may be assigned a coupon code with details clarified on the Dashboard. You will not receive a double commission if a customer clicks on your affiliate link and uses your coupon code. If not assigned a branded coupon, promoting a coupon is not allowed.

You may advertise our website on online channels such as Facebook, Instagram, etc., and offline channels like classified ads, magazines, and newspapers.

3. Commissions and Payments

You will earn a commission for referring customers to our website, calculated based on the Commission structure. This does not include extra fees (tax, shipping, etc.). Payment details must be specified in Settings, and the payment schedule is provided on the Affiliate Guide page.

Payments will be made only for transactions that have been successfully completed. Transactions resulting in chargebacks or refunds will not be paid.

4. Marketing Tools

We may provide promotional media such as banners, logos, or specific collection promotions through the Marketing Tools tab. These can be downloaded or embedded from the tab for sharing on affiliate channels.

5. Cookie Tracking

We use cookies to track those who click on your link. If cookies are not enabled or are cleared by the user, tracking and commission payment cannot be ensured.

The cookie duration is specified in the Affiliate registration form. Commissions are earned on orders within this period without the need for repeated link clicks by the customer.

6. Program Removal

Affiliates wishing to withdraw from the program can do so by contacting sales@earable.ai.

Additional Terms

• Mutual Non-Disclosure Agreement (NDA): Both parties agree to keep any shared proprietary information confidential unless disclosed in public by the other party in accordance with these terms.
• Content Use: If an Affiliate shares public content about their brand experience, we reserve the right to use such content on our public channels following mutual agreement and goodwill.
• Conflict Resolution: Any conflicts will be addressed through goodwill and mutual discussions to protect the interests of both parties.
• Brand Protection: The Affiliate must not engage in activities that could harm our brand image or reputation. You agree to indemnify us against any claims related to such damages caused by your actions.
• Tax Responsibility: Affiliates are responsible for all personal taxes and related payments arising from commissions earned.
• Brand Message: Affiliates are expected to adhere to the provided brand guidelines and key messages. Should any content be deemed potentially misleading or damaging, we reserve the right to request its removal, and the affiliate must comply promptly.

You can always refer to these terms and conditions and contact kimi@earable.ai for support.

This Privacy Policy of UpPromote about Affiliate Marketing system describes how we may collect and use personal data and the rights granted to merchants, affiliates and customers regarding their respective data.

By joining the Affiliate program, you signify your approval of the terms set out in this Privacy Policy, and other terms and conditions. If you do not agree to this Privacy Policy, you must not use the affiliate marketing system.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. By continuing to our affiliate program after these changes are posted, you agree to the revised policy.

Personal Information Controller

Any personal information provided to or gathered by UpPromote under this Privacy Notice will be stored and controlled by UpPromote (the data controller).

Information collected from Merchants

When merchant uses the app, we are automatically able to access certain types of information from your Shopify account such as email, first name, last name, shop information (shop domain, shop currency, shop address …). We collect this information to provide you with our Services; for example, to confirm your identity, contact you, provide customer support when you contact us, provide you with advertising and marketing activities.

Information collected from Affiliates

When an Affiliate signs up to join a program, we collect some information to inform merchants such as email, personal information, payment details and social network information,...The information would help merchant evaluate affiliate background and potential, along with process specific activities within the app and contact affiliate if needed.

Information collected from Customers when visiting merchant website

In order to track referral order, when customers visit merchant website and make a purchase, UpPromote system will collect information of order such as total order, order items, order ID,....

About Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.

For more information about cookies, including how to disable them, visit allaboutcookies.org.

Because cookies allow you to take advantage of some of Affiliate marketing system’s essential features, we recommend that you leave them turned on.

Information sharing

Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with third-party service providers who we employ to process specific functions; examples include providing email marketing activity, analyzing data and other marketing support,... Third-party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Privacy Policy.

We may also disclose your personal information to any third party with your prior consent.

Use of UpPromote app by Children

UpPromote is not intended for children. If you are under 13, you may use the affiliate marketing system only with the supervision of your parent or guardian.

Your Rights

UpPromote understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are using the system and wish to exercise these right, please contact us through sales@earable.ai. We may require that you provide us with acceptable verification of your identity before providing access to such information.

If you are an affiliate and wish to exercise these rights, please contact the merchant you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.

Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at sales@earable.ai